Acceptable use policy

FamHound is built for families who want safety information without secrecy. These rules apply to everyone who uses it.

You may use FamHound to

• Supervise a phone or tablet used by your own minor child, or a child you are the legal guardian of.
• Support an adult family member who has given you informed, freely given consent, who can see the app on their phone and who can withdraw at any time.

You may not use FamHound to

• Monitor a spouse, partner, ex-partner or date, with or without their knowledge.
• Monitor any adult who has not agreed, or who cannot understand what they are agreeing to, unless you hold legal authority to make that decision for them.
• Monitor employees or contractors.
• Hide, disguise or try to conceal FamHound on a device, or tamper with its status line or notifications.
• Install FamHound on a device you do not own or have authority over.
• Use records to harass, threaten, stalk or control anyone.

Why this matters

Installing monitoring software on another adult's device without consent is a crime in many places. In the US it can violate the federal Wiretap Act and state stalking laws. In the UK it can be an offence under the Computer Misuse Act 1990 and the Protection from Harassment Act 1997, and across the EU it breaches the GDPR and national criminal laws. It is also one of the ways domestic abuse happens.

Enforcement

If we have reason to believe FamHound is being used against this policy, we may suspend or close the account without refund, notify the device user where it is safe to do so, and cooperate with lawful requests from authorities.

Report misuse

If you think FamHound is being used against you or someone else, email support@gurubox.ai with "Misuse report" in the subject line. We treat these reports as urgent. If you are in danger, contact local emergency services first.

See also our privacy and consent page for support resources.